Privacy Policy

Last updated: October 12, 2026

This Privacy Policy explains how Oiaway Grow Business collects, uses, stores, and protects information when you use our Android application and related services.

Information We Collect

Depending on how you use the app, we may collect:

• Account information such as your name, mobile number, email address, profile image, and sales role details.
• Customer, lead, product, order, delivery, payment, commission, and withdrawal-request information entered while using the app.
• Address and approximate or precise location information when location is used for lead, customer, delivery, or zone-related operations.
• Documents and images you choose to upload, such as identity documents, product documents, or insurance-related attachments.
• Technical information required to operate and secure the app, including device, app activity, and error-log information.

How We Use Information

• To register and manage sales personnel, customers, leads, orders, and service requests.
• To calculate commissions, manage earnings, and process withdrawal requests.
• To provide delivery, follow-up, call-history, notification, reporting, and customer-support functions.
• To prevent fraud, maintain security, comply with legal obligations, and improve the reliability of the app.

Sharing of Information

We share information only when necessary to operate the service. This can include authorised administrators, assigned sales personnel, customers, service providers, delivery partners, payment gateway providers, and government or legal authorities when required by law. We do not sell personal information.

App Permissions

• Location: used only for location-based lead, customer, delivery, zone, and address functions.
• Camera and files: used when you choose to capture or upload profile images, documents, or attachments.
• Notifications: used to deliver lead, order, commission, account, and follow-up updates.

You may control device permissions through your Android device settings. Some features may not work correctly if required permissions are disabled.

Data Retention and Security

We retain information only for as long as needed to provide the service, meet accounting and legal requirements, resolve disputes, and enforce agreements. We use reasonable technical and organisational safeguards to protect information. No electronic system can be guaranteed completely secure.

Your Choices

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and business-record retention requirements. You can also update certain information directly in the app.

Children's Privacy

The app is intended for business users and is not designed for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy when our services, legal obligations, or data practices change. The latest version will be published at this page with an updated revision date.

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